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David Alan Carter, a former professional resume writer, brings an insider's perspective to his reviews of popular online resume writing services. For About Jobs LLC (gotthejob.com), Carter takes a critical look at methods of operations, customer service, pricing and more.

GotTheJob.com Review | Home Page of About Jobs, LLC

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GotTheJob.com Review

Below, find my take on the popular resume service GotTheJob.com aka About Jobs, LLC. Thoughts in general, as well as Pros & Cons, Pricing Points, Fast Facts, details from Better Business Bureau reports, and Complaints Summary. --David Alan Carter

GotTheJob.com Review...
Initial Thoughts, Pros & Cons, Recommendation		 About GotTheJob.com...
Pricing Points, Fast Facts, BBB, Complaints

A good place to start in evaluating a service that specializes in resume writing is at the top. That would be Mr. Don Goodman, the Founder and Past President (2002 - 2016) of the company About Jobs, LLC which goes by the moniker GotTheJob.com.

A graduate of the Wharton School of Business and Commerce as well as Stanford University’s Executive Program, Goodman served as Chief Marketing Officer for a variety of high-tech firms before becoming a strategic staffing consultant to Fortune 500 corporations and a sought-after keynote speaker. From InfoWorld to the New York Times to the venerable Wall Street Journal, national media sought out Goodman for his expert advice on issues relating to employment, with his quotes appearing in hundreds of articles from dozens of publications.

A Certified Career Management Coach and Expert Resume Writer, Don hand-selected the writing team at GotTheJob and led that team to consistently deliver a 95% client satisfaction rate.

That vigilance and focus on detail continues under the leadership of current President Maryann Riggs. An accomplished CPRW, Riggs brings to the position a senior-level background in IT recruiting and 12 years experience as a top partner and professional resume writer with About Jobs before taking over the role of President.

What I Liked (the Pros)
Writers are all CPRWs (Certified Profesional Resume Writers). And the company President reviews every resume before it goes out the door.
No templates. Every resume is written from scratch.
A personal consultation is standard. Fill out the optional online questionnaire, then an in-depth telephone interview is scheduled with each client prior to crafting the resume. As it should be. 
Samples posted on their site are quite well written. Differing layouts to reflect the individual candidate, well organized data, excellent use of bullets and white space.
Option to add a LinkedIn Profile, an increasingly valuable tool in today's job search environment.  
Rush service available (for an extra fee, of course).
An interview is guaranteed within 30 days, or they will rewrite your resume at no charge.
Call the phone number listed on their home page, and you can talk to an Owner or the company President. How's that for attentive customer service?

What I Didn't Like (the Cons)
Nothing to report at this time.

Review Summary and Recommendation

Beyond the expertise of both the company's Founder as well as the current President, About Jobs LLC (GotTheJob.com) offers very personalized service, competitive pricing points, and an interview guarantee. Perhaps most telling, after a decade of scrutiny by the Better Business Bureau, the company has maintained an A+ rating.

A resume writing service worth your consideration...

About Jobs at www.GotTheJob.com

Best of luck,
David Alan Carter
Pricing Points*:
Skilled Pros Management Level Executive
$349.00 $449.00 $549.00
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Fast Facts:
Company founded in 1995.
Parent company: About Jobs, LLC.

Mailing Address: 18 Eton Drive, Caldwell, NJ 07006

Operates via a team of Certified Professional Resume Writers.
The company guarantees interviews within 30 days, or they will rewrite your resume at no charge.
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Better Business Bureau:
"A" on a scale of A+ to F.

The BBB first opened a file on the company in 2003, and the firm has been a BBB Accredited Business since 2006.

Link to the company's BBB Business Review.
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Complaints:

The number of complaints filed with the BBB "for a business of this size" was fewer than the average expected for such companies, contributing to the favorable rating.

For the record, the company accumulated 4 complaints in the past 3 years, all of which were responded to by the company--and closed.

A number of reviews and minimal complaints posted on Internet forums.

Trustpilot shows 73 reviews with a composit 5-Star "Excellent" rating.

Yelp shows 3 reviews with a composit 4-star rating.

Ripoff Report shows a single complaint dating back to 2012.

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